It’s the nightmare scenario – a competitor has been secretly listening in to your call, and now they know all the details of your plans. Sound far-fetched? Not really. It happens more often than you might think, and it’s one of the very real downsides of a virtual meeting as compared to an in-person meeting. I know of one law firm that routinely has every participant hang up and re-dial into the conference call bridge when they become suspicious that there might be an unwanted participant on the line.
Conventional wisdom treats conference call security like website security – make sure that unwanted attendees can’t get on the line by changing your moderator codes, doing roll calls for attendees, having participants announce themselves, changing the conference call dial-in number, and so on. But what if there was a better way?
Well, there is.
In-person meetings are more secure than on-the-phone meetings simply because of the fact that you can see who the person is that you’re meeting with. With conference call services that have a web dashboard – like Callbridge – you can do the same thing. You can see who it is that’s attending your call, by associating a name and a face with that person. Moreover, you have the option of sending out a unique new personal PIN code for each participant on each call. You don’t have to worry about less security conscious participants passing around confidential PIN codes, or re-using the PIN code from one week to the next. With Callbridge, security is automatic.
So next time you jump on a conference call, give yourself the peace of mind of knowing who’s on the call with you. Make your meeting a Callbridge meeting.