ʻO ka launa ʻana o ka ʻoihana ʻoihana me ka manaʻo ʻoihana liʻiliʻi
(Ottawa, Ontario - Iune 26, 2006) ua hoʻolaha ʻo iotum i kēia lā e hāʻawi ʻo Versature, kahi mea lawelawe i mālama ʻia o nā kamaʻilio Business Class Voice over IP (VoIP) no ka mākeke ʻoihana liʻiliʻi a me waena (SMB) i ka iotum i kā lākou waihona mea kūʻai aku ʻoihana e ulu nei. Ma hope o kēia makahiki, e lilo ʻo iotum i hiʻohiʻona maʻamau i loko o ka Versature Business Communication Services suite.
ʻO ka iotum Relevance Engine ka paepae mua o ka honua e nānā akamai i ka pilina o nā kāhea, a me ke ala aunoa e kāhea aku ai i ka hāmeʻa huakaʻi kūpono loa. kōkua ʻo iotum i ka pīhoihoi i nā kāhea komo mai nā mea nui mai nā poʻe ʻē aʻe e hiki ke kali, e pili ana i ka poʻe e kāhea ana a me nā mea a lākou e hana nei.
ʻAʻole like me ka nui o ke kūʻai ʻana aku i hoʻokahi laina PSTN pani a me nā lawelawe VoIP papa hoʻohana no nā makahiki i hala iho nei, ʻo nā mea hoʻohana ʻoihana o Versature ka mea mua e ʻike i ka hoʻokele hoʻokele holomua e pili ana i kā lākou mau makakoho ponoʻī a me ka pōʻaiapili i lawe ʻia mai kā lākou kalena, puke puke a me ke kūlana kū. .
"Ke hoʻohui nei i ka Engine Relevance iotum ma ke ʻano he hiʻohiʻona maʻamau i kā mākou mōhai lawelawe, hiki iā mākou ke hoʻonui i ko mākou alakaʻi i ka hāʻawi ʻana i kahi lawelawe VoIP ʻokoʻa loa i nā ʻoihana loea, nā mea kūʻai aku liʻiliʻi a me nā mea kūʻai aku," wahi a Paul Emond, Pelekikena o ka Mana. "I kēia manawa me iotum, ke hoʻonohonoho nei mākou i ka pā iʻoi aʻe ke kiʻekiʻe no ka mea VoIP e hiki ai. "
Hāʻawi ka mana i nā hiʻohiʻona āpau o kahi ʻōnaehana kelepona ʻoihana kuʻuna - a hāʻawi iā ʻoe e hoʻohui i ke kelepona, kelepaʻi, ka leka uila, nā leka koke, ke alo a me nā pono hana e hoʻopili i kāu pono ʻoihana. Ke hoʻonohonoho nei i ka pā i luna me ka 'Kaomi i ka Dial', ka hoʻohui ʻana o Microsoft Outlook a me ke kākoʻo ʻo Treo / Blackberry, e hiki i nā mea kūʻai aku i ka mana ke komo i kekahi o nā noi hoʻokele heahea akamai loa o ka honua.
"Hōʻike ka huaʻōlelo i kahi lāhui hou o 'Voice 2.0' ma ke ʻano he mea lawelawe lawelawe i hoʻonui ʻia ma mua o nā minuke haʻahaʻa," wahi a Dr. Howard Thaw, ka mea hoʻokumu a me ka Luna Hoʻokele o iotum. "Me ko lākou nānā ʻana i ka hoʻopili ʻana i nā polokalamu kamaʻilio holomua, a me kā lākou" No Lako paʻa, ʻAʻohe Pōʻalima "mantra, ʻo Versature ka hoa kūpono loa no iotum."
"Ma ke ʻano he 6 miliona mau ʻoihana liʻiliʻi a liʻiliʻi i waena o ʻAmelika Hema e hoʻomaka nei e ʻike i nā mea maikaʻi o ka telephony IP i hoʻokipa ʻia a hoʻohana i kēia mau lawelawe, makemake pū lākou e mālama i kā lākou kamaʻilio ʻana," i kākau ʻia e Lynda Starr, ka mea kālailai kiʻekiʻe. ma Frost & Sullivan. "ʻO ka poʻomanaʻo kiʻekiʻe no kēia mau mea hoʻohana ka hoʻonui ʻia o ka loaʻa o nā limahana i ka poʻe kūʻai aku a me ke kiʻi ʻana i nā hoa hana me ka mālama ʻana i ka hana a me ka mālama ʻana i nā kumukūʻai. I kēlā me kēia lā ke hoʻohana nei nā ʻoihana ʻē aʻe i nā IP a me nā noi e like me ka iotum's Relevance Engine e nānā a hoʻohui i nā limahana e pili ana i ka ʻike o ke alo, nā lula kulekele e pili ana i ka prioritization o nā kāhea, ka manawa o ka lā, loaʻa iaʻu / nā ukali iaʻu, a pēlā aku.
E pili ana i ka mana
Hoʻokumu ʻia ma Ottawa, ʻo Versature kahi mea hāʻawi ʻāina no ka ʻoihana VoIP e kamaʻilio kūkā kamaʻilio ʻana i nā poʻe loea kelepona, nā mea kūʻai aku liʻiliʻi a liʻiliʻi hoʻi ma waena o Kanada.
ʻO nā ʻoihana e like me ka liʻiliʻi o hoʻokahi kanaka a ʻo ka nui o nā limahana he 100 e neʻe nei i ka Versature e ʻoliʻoli ai i nā pono o nā koina haʻahaʻa, lawelawe mālama ʻole a me ka maʻalahi no ka ulu ʻana me kā lākou lawelawe lawelawe kelepona.
NO IOTUM
Hoʻokumu ʻia i ka makahiki 2003, hāʻawi ʻo Iotum i nā lawelawe kamaʻilio polokalamu like me he lawelawe a me nā hopena no ka noʻonoʻo ʻana i mua, nā hana i mua a me nā neʻe i mua a me nā kānaka. ʻO kā mākou huahana hou loa e pili ana iā Callbridge i loko o ka mea kōkua ʻimi naʻe mua a Art Search Smart akamai no nā ʻoihana pae pae.
