Lokhu kungokokuqala ochungechungeni lwamaposi ebhulogi ekuphathweni kwezindleko zomhlangano, nokuthi iCallbridge ingasiza kanjani.
Ngaphezulu kweminyaka eyishumi eyedlule, umhlangano wokulalelwayo wawuyisevisi eyenziwe yafaniswa enikezwa ngumnyango wezokuxhumana ngocingo kunoma yiliphi ibhizinisi eliphakathi nendawo noma elikhulu. Abantu abambalwa ngaphakathi baphethe ibhuloho, eliphethwe yibhizinisi, futhi babiza izindleko zeminyango ngayinye.
Ngemuva kwalokho kwafika ukuhlangana kwezokuxhumana.
Namuhla, izinkampani eziningi azisenalo iqembu elizinikele lezingcingo. Lowo mthwalo udlulele emnyangweni we-IP, futhi i-telecom eyandayo ikhishelwa ngaphandle.
Inkinga ngalesi simo ukuthi ukusuka kwesixazululo esinezindleko eziningi, esisetshenziswa ngamabhizinisi angama-90%, kuya kusixazululo esikhishwa kakhulu esinezindleko ezihlinzekwe kakhulu kunikeze ukubonakala okuncane ukuthi ubani osebenzisa izinsizakalo, nokuthi basebenza kanjani esetshenzisiwe.
Izinsizakalo zenkomfa zivame ukunikezwa ngokweqile futhi zisetshenziswe kancane ngenxa yalokho. Imvamisa akukho ukuxhumana okuqondile phakathi kwabasebenzisi, ukulawulwa kwezindleko, kanye nokuphathwa okuphelele kwepulatifomu.
Izinsizakalo, njengeCallbridge, ezinikeza ukufinyelela okuthembekile futhi okungabizi kumhlangano osezingeni lebhizinisi ekugcineni sezivelile. Nge-console esekwe kuwebhu, iCallbridge ingaphathwa njenganoma iyiphi enye impahla yesoftware, futhi iyajwayeleka eminyangweni ye-IT manje esesizuze isibopho somsindo.
Njengoba izitolo ze-IT ziguquka zisuka ekubeni yizikhungo zezindleko ziye ezikhungweni zosizo zabasebenzisi bazo bangaphakathi, iCallbridge yethu eseWebhu, enamanani entengo esezingeni eliphansi engqungquthela, iyithuluzi elilula lokuphinda lilawule izindleko zomhlangano nezinselelo zokuxhumana.
