Amagama esiwasebenzisayo nethoni esiyisebenzisayo kudweba isithombe semibono esiyivezayo. Noma ngabe usemhlanganweni we-inthanethi, uqhuba isethulo sokuthengisa esikude, noma ubamba i-webinar ebukhoma, imizwa evelayo inganikeza imininingwane ebalulekile.
Umhlangano wevidiyo ne- Ukuhlaziywa Kwengqondo inikeza amabhizinisi ithuba elingenakuqhathaniswa lokuthola ukuqonda okujulile ngalokho okushiwoyo phakathi kwamathemba, amaklayenti, kanye nabasebenzi phakathi nemihlangano eku-inthanethi nokuvumelanisa. Ama-algorithm wokufunda ngokomzwelo ahlakaniphile akhipha okushiwo ngemuva kombhalo njengendlela yokuhlola ukwaneliseka kwabahlanganyeli nokunye okuningi.
Unentshisekelo? Nakhu ukuthi ukusebenzisa umhlangano wevidiyo nokuhlaziywa kwemizwa kungasebenzisana kanjani ukukhomba nokulinganisa izinkomba zemizwa ezisemqoka futhi kukusize uthole ukuqonda okuningiliziwe kwalokho okudingwa yizithameli zakho.
Okokuqala, kuyini Ukuhlaziywa Kwemizwa ithuluzi?
Isici esisebenza nge-AI esihlaziya idatha yombhalo. Ubunjiniyela bayo obuhlakaniphile buyashesha ukuthola ukushesha, ukushaja okungokomzwelo, kanye nezwi lokuhwebelana okususelwa kusayensi yedatha.
Ukukhipha nokucubungula imibono, ukuqonda, nemizwa kubizwa ngezimayini zemizwa. Idatha ngayinye ekhishiwe ihlukaniswa njengeyakhayo, engeyinhle noma engathathi hlangothi ukuze ukwazi ukuqonda kangcono incazelo yemihlangano yakho, futhi uthole imininingwane ebalulekile mayelana nokuthi bathini ababambiqhaza bomhlangano.
Ithuluzi Lokuhlaziya Imizwa linika amandla ukuthi uzifunda kanjani izithameli zakho futhi wenze izinqumo.
Izinzuzo Zamathuluzi Wokuhlaziya Imizwa
Ukusebenza eceleni kwengqungquthela yevidiyo, ukuhlaziywa kwemizwa kulungele ukuhluza ukuthi lowo mhlangano webhizinisi omusha uhambe kanjani noma ukukunikeza inkomba ecacile yokuthi obambe iqhaza wazithola kanjani lezi zindaba!
Vele, kukhona ubunzima bolimi okufanele bucatshangwe uma kukhulunywa ngokusebenza nangokukhipha kwe-Sentiment Analysis. Cabanga ukuthi ukubhuqa, ukuqashelwa kwegama, nokungaqondakali (ukusho ezimbalwa) kungakuthinta kanjani ukumbiwa kwemizwa. Futhi, "umbhalo ukhulume" njenge-emojis, typos, nama-acronyms.
Kepha kunezicelo eziningi ezizuzisayo zokuhlaziywa kwemizwa kwebhizinisi lakho. Nazi ezimbalwa:
1. Ukukhipha Izimbangela Ezikhulukazi Zomzwelo
Okokuqala nokuphambili, Ithuluzi Lokuhlaziya Imizwa lidlula ekuboneni ukuthi yimiphi imilayezo, amagama nezingxoxo ezidala ushintsho emizweni, emihle, emibi noma engathathi hlangothi. Lokhu akusizi kuphela emhlanganweni wamakhasimende, kodwa futhi kusebenza ekuqondeni kangcono ubunjalo nesiqondiso sanoma iyiphi ingqungquthela yevidiyo noma yomsindo onayo ngaphakathi noma ngaphandle. Cabanga ukuthi lokhu kungasetshenziswa kanjani ku:
- Imfundo: Kosolwazi, ungawabona ngokoqobo umzuzu oqondile lapho abafundi beba nentshisekelo noma balahlekelwe yintshisekelo ngokuya ngemibuzo yabo, ukukhetha amagama, kanye ne-vocal cadence. Ukuthola le mininingwane kusiza kakhulu lapho kudalwa okuqukethwe okuzayo, izinkulumo nezifundo.
- Ukuthengisa izindlu: Ohambweni olubonakalayo, ama-ejenti anganquma kangcono izinga lokushisa elingokomzwelo lamakhasimende abo asebenzisa i-Sentiment Analysis ukubona ukuthi isivumelwano siqale kuphi ukudonsa noma isivinini esilahlekile.
- Ukuqashwa kabusha: Abaqashi, ama-scouts, kanye nabasebenzi bakwa-HR bazokwazi kahle ukuthi yini okufanele bayenze ngokulandelayo nokuthi bangaqhubeka kanjani ngokuya ngamazwana amahle noma amabi enziwe emhlanganweni we-inthanethi. Ukusuka lapho, bangenza ucingo, bathumele i-imeyili efanele yokulandela, noma badlulele kumuntu ozobhapathizwa olandelayo!
- Ukuthengisa okubonakalayo: Ngokuya ngocingo lokuthintana noma lokutholwa, noma ngabe uthengisa umkhiqizo noma insizakalo, ithuluzi le-Sentiment Analysis lizokuvumela ungene kulokho okulindelekile kuwe. Ukusuka lapho, ungahlela ukungena kwakho futhi uguqule ukumaketha kwakho kwe-imeyili ukuze ukhulume ulimi lwabo futhi uhehe ukuthengisa okuningi.
2. Thola Ulwazi Lomkhiqizo Wokucwaninga Ngemikhiqizo Yomkhiqizo
Ikakhulukazi kwimodi ye-webinar, ungathola izilinganiso ezibalulekile zokuhlakanipha ngokukhuluma ngomkhiqizo wakho, insizakalo, noma ukunikela bese ubheka imininingwane ye-Sentiment Analysis ukubona ukuthi imininingwane yakho ifike kanjani. Futhi, nge-bar yokuqonda, imibuzo imakwa. Ngeke nje ubone ukuzimbandakanya kwabahlanganyeli, kodwa uzokwazi nokuhlanganisa futhi ubone imibuzo ethile.
3. Ukukhuluma Ngokukhuluma Ngokushesha
Ekupheleni komhlangano, bheka isifinyezo ukuze unqume ukuthi yini ehambe kahle noma yini eye eceleni kancane. Ukusuka lapho, ungagubha ukuwina kwakho noma uqale ukusebenza ngokushesha ezinyathelweni ezilandelayo. Noma kungadingeka ukuthi ulungise-ke futhi ubhekane nanoma yiziphi izinkinga noma ubuyele ebhodini lokudweba bese wenza izichibiyelo.
4. Ukuhlaziywa Okujulile
Landelela futhi uqaphe lapho kukhona khona i-lull noma i-spike ukuze ubheke emuva ukuthola kahle ukuthi bekuyini lokho okubangele impendulo. Lokhu kusiza ukususa umthwalo ukukhumbula okwashiwo noma okuzwakala okwamanje nokuzizwa ucindezelekile ukubhala amanothi. Esikhundleni salokho, konke kutholakala ukuthi usebenzise izimpawu ezithi “+” no “-” ukukugcina wazi.
5. Thuthukisa Isevisi Yamakhasimende
Ikakhulukazi ngengxoxo yomsindo nevidiyo, uzothola inkomba ecacile yokuthi abasebenzi bezokweseka bakwazi kanjani ukwanelisa noma ukuhlangabezana nezidingo zamakhasimende. Kuba lula kakhulu ukubona lapho ukuqondiswa okwengeziwe kungabhekana khona nesikhalazo sekhasimende noma lapho i-ejenti yayifaneleke ngokuphelele. Futhi, Ukuhlaziywa Kwenhliziyo kuthatha imibuzo bese kuyimaka ngesifinyezo, kulungele ukuqeqeshwa kamuva!
6. Sebenzisa ukuqeqeshwa
Bambelela kwisifinyezo sokurekhoda nesithuluzi sokuzwa ukuze uqeqeshe abanye. Qaphela ukuthi izinkulumo ezithile namagama akhulisa kanjani imizwa ethile kanye nokuphendula. Lokhu kungabhekelwa imihlangano yesikhathi esizayo kanye neyokuqeqesha kanye nokukhuthaza abasebenzi.
With ICallbridge, ungaqonda izingxoxo ngokujule kakhulu nge-Sentiment Analysis. Thola umuzwa wokuthumela imiyalezo ngemuva kwamagama kunoma yimuphi umhlangano oku-inthanethi, isethulo, ukuboniswa, okokufundisa, i-webinar, nokuningi.
Izici ezibalulekile zokuhlaziywa kwemizwa ezivela eCallbridge zifaka:
Ukucinga Okusheshayo: Chofoza iphuzu elizoyiswa kumzuzu ofanele emhlanganweni
I-Insight Bar: Bona lapho kushintshwe khona imisho ethi "u-positive" no "negative"
Ukuhlanganiswa: Ukulanda okungu-Zero, ubuchwepheshe benkomfa yamavidiyo asuselwa esipheqululini
Ama-algorithms ahlakaniphile: Ikhombisa imishwana engokomzwelo, ukuphawula, imibuzo nezwi lezwi.
