Uma ungummeli noma usebenza embonini yezomthetho, awekho phansi amandla okuxhumana okuqondile. Noma ngabe phakathi kwabalingani noma ukuphatha ubudlelwane bamakhasimende nabameli; ukuxoxa ngezixazululo noma ukusombulula izingxabano - indlela oveza ngayo uhlangothi lwakho endabeni kungaba umehluko phakathi kwempumelelo nokwehluleka.
Ukusetha ithoni kuqala ngokuthumela nokwamukela imilayezo ecace bha. Esikhathini esingengakanani esidlule, amafemu ezomthetho abethembele kakhulu kwizingcingo zenkomfa njengendlela ekhethiwe yokuxhumana. Kodwa-ke, njengoba umhlangano wevidiyo uletha izinzuzo eziningi eziholela ekukhiqizeni okungcono, ukwanda kwezindleko, intokozo yomsebenzi nokuphepha, nokugcinwa kwamakhasimende okungcono, amafemu athembele kubuchwepheshe bezindlela ezimbili zokuxhumana ukwenza ibhizinisi.
Izinzuzo zokuba nomhlangano ngevidiyo ziningi. Lokho okwake kwacatshangwa njengekusasa futhi kungabiza kuze kufike emashumini ezinkulungwane zamaRandi, kulezi zinsuku, lobu buchwepheshe buyadingeka ukuqhuba ibhizinisi - futhi abubizi cishe kakhulu. Futhi, isoftware icwengisiswe kakhulu, futhi yathuthukiswa. Inembile ukusebenzisa, ukusebenzisa nokwabelana.
Uma uyinkampani yezomthetho ubheke:
- Yiba ngokushesha kakhulu ngokudluliswa kolwazi, idatha, nokusekelwa kweklayenti
- Qinisa amasiko ezinkampani nokuxhumana kwangaphakathi
- Thuthukisa futhi uqondise imisebenzi eyinkimbinkimbi yokukhokha nokuphatha
- Ngena ngaphakathi bese ugxila emihlanganweni yamakhasimende ngaphandle kwe-static, ukulahla izingcingo noma ukuphazamiseka
- Phatha ukuguquguquka kwekholi endaweni yangakini noma phesheya kwezilwandle
Bese ubheka umhlangano wevidiyo njengengxenye yecebo lakho lebhizinisi. Gcina engqondweni le mibuzo elandelayo ezokusiza unqume ukuthi iyiphi ipulatifomu elungele izidingo zakho zenkampani.
Izinto zokuqala kuqala. Akukho lutho olungakhiqizi ngezingcingo zenkomfa. Eqinisweni, zisebenza kahle kakhulu ekusetshenzisweni okuhlukahlukene. Lokhu okuthunyelwe akumayelana nokushintsha izingcingo zenkomfa kanye nengqungquthela yevidiyo. Kumane ukukhombisa ukuthi ngokusebenzisa zombili, unganikeza inani elingaphezulu lokujula namakhasimende.
Ukushayela izingqungquthela kuhle kakhulu:
- Ukuba nezingxoxo ezingekho emqondweni noma ezihleliwe maqondana nentuthuko ecaleni
- Ukusika imicu emide ye-imeyili ukuze uqonde ngqo
- Ukwaziswa nokwabelana ngolwazi mayelana nezihloko ezithile
- Ukuthola abathatha izinqumo endaweni efanayo
- Inika amandla ukuloba kwenkomfa nokurekhoda ngokuqhubeka nokudiliza imininingwane
Faka isici esilandelayo umhlangano wevidiyo osinikezayo, futhi uzobona ukuthi okunikelwe kahle kangakanani akunikezeli amaklayenti akho kuphela, kodwa futhi nozakwethu abasehhovisi, nabaphathi. I-HR, i-IT, neminye iminyango izuza kakhulu futhi.
Yini okunikezwa umhlangano wevidiyo?
Ukuxhumana kwamakhasimende kuseqhulwini lempumelelo yazo zonke izinkampani zabameli.
Ekupheleni kosuku, kwehlela ku:
1) ukwakha ukuthembela kuklayenti futhi
2) bese uyigcina.
Lezi zinyathelo ezimbili ezibucayi yilezi isisekelo sokuhlinzeka ukuxhumana okuhle kakhulu namakhasimende ukuthi:
- Inakekela izidingo zabo futhi iletha okuhlangenwe nakho okuhle kwamakhasimende ngokubenza bazizwe njengokubaluleke kakhulu, bakubeke njengommeli wento yabo.
- Kwakha isithunzi sakho. Embonini lapho igama lomlomo libiza kakhulu njengegolide, idumela lenkampani yakho yabameli yikhadi lakho lokushaya. Amafemu amaningi omthetho abanga amabhizinisi ngokuya ngamava abo.
- Ufuna ukugqama? Sondeza isu lakho lokuxhumana namakhasimende ngamathuluzi nezindlela zobuchwepheshe ezikulethela ukuqonda okuyisisekelo okudingeka nizwane ngakho.
- Kwakha ukuvumelana phakathi kwakho neklayenti lakho. Ukuxhumana okuqhubekayo kuyo yonke indawo ethintwayo yenqubo kusebenza ukugwema noma yini ekushayelweni ngaphansi kombhede noma ukungakhuliswa.
Ikakhulu ekuqaleni lapho iklayenti lizama ukuthola ukuthi ngabe likuthanda njengommeli futhi lifuna ukukuqasha, kanti ngasikhathi sinye, uzama ukuhlola ukuthi unenkinga yezomthetho yini ongabasiza balixazulule.
Kubaluleke kakhulu ukubeka isisekelo sokuxhumana okufanele kusuka ekuqhubekeni. Ungavumeli izindlela zokuxhumana ezihlukanisiwe, ukuphathwa kabi kobudlelwano, nokusetshenziswa ngendlela engafanele kuthinte indlela okusingathwa ngayo amaklayenti akho.
Esikhundleni salokho, engeza engqungqutheleni yevidiyo yokuxuba eza nalezi 3 izinzuzo ezisemqoka:
Inzuzo Eyinhloko # 1
Izindinganiso zokuphepha okuphezulu kulo lonke ucingo.
Ukugcina imininingwane yekhasimende lakho iphephile futhi ivikelekile kuyinto ebaluleke kakhulu kubo bonke abasebenza kwezomthetho. Imihlangano eku-inthanethi noma ngabe okufushane noma okunwetshiwe kufanele kuhlonyiswe ngazo zonke izinyathelo ezidingekayo zokuthatha izinyathelo ezifanele zokuphepha:
- Kuphoqelekile ukuhlinzeka ukufinyelela ku ucingo lwenkomfa oluphephile
- Kumele sikwazi ukulawula abahlanganyeli ocingweni
- Faka izendlalelo ezingeziwe zokuphepha uma kunesidingo (I-Meeting Lock, i-One-Time Access Code, Njll)
- Qinisekisa ukuthi ababambiqhaza ocingweni yibo kuphela abahlanganyeli ocingweni
- Ingosi yocingo yenkomfa
Inzuzo Eyinhloko # 2
Ukudluliswa okulula kokuthumela nokwamukela imininingwane.
Lapho usebenza namakhasimende, kubalulekile ukuhlinzeka ngobuchwepheshe bokuxhumana obusebenziseka kalula, obusungulwe ngendlela encomekayo obusiza ngaphezu kwezihibe. Ipulatifomu esebenziseka kalula futhi engenziwa ngezifiso ukubonisa umkhiqizo wakho ikhombisa ukuthi iyisipiliyoni esihle ngokwengeziwe.
Ngaphezu kwalokho, khetha ipulatifomu enezici ezisekela ingxoxo yakho njenge:
- Ukwabelana ngesikrini ngokufunda imibhalo namafayela ngesikhathi sangempela online. Ngokwabelana ngedeskithophu yakho, ungafaka abanye ababambiqhaza ukuze babuke futhi babone kahle okubonayo. Yonke inkambo yesenzo yenziwe "ibukeke" ngokubambisana okuthuthukisiwe, ukuxhumana okukhulisiwe kanye nokubamba iqhaza okusheshayo. Ukwabelana kwesikrini kwenza noma iyiphi ingxoxo ibe namandla futhi kube lula ukwenza lula.
- Ukuqoshwa komhlangano ukulandisa okunembile ngezehlakalo ezedlule, imininingwane nomlando. Kusetshenziswe ngesikhathi se- inkomfa yevidiyo (noma ucingo lwenkomfa), okuqoshiwe kunikeza isithombe esikhulu salokho okwenzekayo. Ikakhulukazi lapho kubuzwa imibuzo enzima, ukuqopha umhlangano kungabonakala kunenzuzo emgwaqeni lapho ubukeza imininingwane eminingi njengolimi lomzimba womuntu, ama-nuances nezwi lakhe kuvela ngokucacile ngevidiyo.
- Ukuqoshwa kwamavidiyo nokulalelwayo nakho kusebenza kahle kakhulu uma othile engakwazi ukuya noma ukubuka manje njengoba bekwazi ukukubuka kamuva, esikhundleni salokho.
- Ukubhalwa kwe-AI sikusize wena nethimba lakho ukuthi nibe khona futhi nigcine isikhala kunokuhlukanisa phakathi kokuthatha amanothi nokulalela. Ngokuloba okunemininingwane okwenzelwe ukufaka omaka besipikha, nezitembu zesikhathi nosuku, ungaqhubeka nobufakazi noma okunye ukuxhumana okususelwa kuvidiyo ngaphandle kokukhathazeka ukuthi imininingwane ibanjiwe noma cha. Izinsuku, amagama, izindawo nezindikimba ezijwayelekile nezihloko konke kuhlungiwe futhi kwarekhodwa ukuze kukhunjulwe kalula futhi kube nokujula kwedatha okuningana kwenkomfa.
Imininingwane enemininingwane ebekwe ngamathegi wesipikha, izitembu zosuku, nenkulumo efundeka kalula kumanothi wombhalo ikongela isikhathi. Lokhu kusiza kakhulu kobufakazi, noma ezinye izinqubo zokwahlulela kufaka phakathi izimvume, njll.
Inzuzo Eyinhloko # 3
Ukufinyelela kulo lonke ulwazi olutholile ngemuva kokuthi ucingo seluqedile.
Kubaluleke kakhulu futhi kunenzuzo kubuchwepheshe benkomfa yevidiyo ongayinikeza shayela ukufingqa nokulotshiwe ihlelwe ekugcineni kokuvumelanisa. Idatha yePost-conference emakiwe futhi kulula ukuyisesha njengoba i-imeyili yakho yenza umsebenzi wakho ube lula futhi usebenze kahle. Futhi, yonke imininingwane kufaka phakathi izixhumanisi ezithunyelwe, imidiya, amavidiyo nokurekhodwa, kanye namafayela kanye nemibhalo kugcinwa efwini ukuze kutholakale indawo eyodwa, elula yokufinyelela okulula ongayifinyelela wena nanoma ubani oseqenjini lakho noma kwifemu yakho.
Ukufingqwa kwekholi yevidiyo enakho konke endaweni eyodwa kwenza ukwabiwa kolwazi kube bushelelezi futhi kungabi namthungo. Akukho okuwela phakathi kwemifantu lapho konke kubekiwe ngaphambi kwakho.
Manje njengoba izinzuzo sezicace bha, kucace bha ukuthi ukusebenzisa izingqungquthela zevidiyo ezinsukwini zakho zansuku zonke kungalithinta kanjani kakhulu izinga lokuxhumana kwakho. Buka ukuthi ukugeleza kwezinto kuhamba kalula kanjani lapho wonke umuntu exhunyiwe. Amaklayenti afuna ukwazi ukuthi unakekela izidingo zawo futhi abasebenzi bafuna ukuzizwa sengathi abaphathi babo abaphezulu banokholo kubo.
Njengoba ucabanga ngezixazululo zenkomfa yevidiyo yenkampani yakho yabameli, nayi imibuzo eyisithupha okudingeka uyibuze kuqala:
6. Uzofaka kanjani umhlangano wevidiyo kumkhuba wakho?
Ikuphi ifemu yakho maqondana neziteshi zamaphoyisa, izibhedlela, izinkantolo, izindawo zokuboshwa, njll? Ingabe lezi zindawo zikuvumela ukuhanjiswa kwamavidiyo nezinye izindlela zokuxhumana ngezinqubo zomthetho? Ngabe i-tech-savvy iklayenti lakho lingakanani?
5. Uhlela kangaki ukuhlela izingqungquthela zamavidiyo?
Qaphela ubukhulu benkampani yakho nokuthi ikusasa likubekeleni ukukhula. Ngaphezu kwalokho, ingabe eminye iminyango izogxumela phezu kwayo? Leli yithuba elihle kakhulu le-HR lokuxhumana namanye amafemu futhi liqashe umhlaba wonke.
4. Ngabe uzosebenzisa ingqungquthela yevidiyo ukuthola ukuqeqeshwa okwengeziwe nama-webinar?
Okwabasebenzi bezomthetho abafuna ukuthuthukisa amakhono abo; Ngokuxhuma ophathina namafemu omthetho odade; ukuba ngumeluleki noma ukuqeqesha i-IT - ukusebenzisa umhlangano wevidiyo kuyindlela ephumelelayo, engabizi kakhulu yokusebenzisa ubuchwepheshe ukunika amandla abantu endimeni yabo.
U-HR angasebenzisa umhlangano wevidiyo izixazululo zokusheshisa nokwenza ngcono ukuqashwa kanye nenqubo yokuqasha ngokuvula indawo yokufundela amakhono kwezilwandle. Iyakwazi ukubhekana ngokushesha nanoma yiziphi izinkinga zobuchwepheshe futhi inikeze ukusekelwa ngezingxoxo zombhalo kanye nangosizo Ukwabelana ngesikrini nengxoxo yevidiyo, unikeze ukuqondiswa okuyinkimbinkimbi, ukuzulazula nokusetha - noma kuphi, nganoma yisiphi isikhathi.
3. Bangaki abameli namakhasimende azimisele ukusebenzisa lobu buchwepheshe?
Cabanga ukuthi iqembu lakho lisebenza kanjani ngokuxoxa ngezici nezinzuzo zesu lokuxhumana elingaphakathi kwamavidiyo. Ngabe lokhu kuzonika amandla umsebenzi wokuphila nempilo? Ngabe abameli bangasebenza ekhaya izinsuku ezithile? Lokhu kusebenza nakumakhasimende. Ingabe ziyasabela esikhathini esingaba namandla kakhulu? Ingabe ukusebenzisa indlela ese-inthanethi emihlanganweni kanye nobudlelwano babameli namakhasimende kuzonga isikhathi sokuhamba futhi kuthuthukise umkhiqizo?
2. Iyiphi i-ROI ongayilindela?
Ngena kulokho isilinganiso sokusetshenziswa okuzoba yikho. Ngokubala okusheshayo, qhathanisa bese uqhathanisa inani lamanje lesikhathi esichithwa ezimweni ezithile phakathi kwesikhathi sokuhamba nezinsizakusebenza. Yengeze ukuthola amahora wesikhathi ngenyanga, bese ubona ukuthi ukusebenzisa umhlangano wevidiyo kungenza kanjani umehluko.
1. Buhleleke kangakanani ubuchwepheshe obubukayo?
Phenya ukuthi isoftware yezindlela ezimbili ingahlangana kanjani nengqalasizinda yakho ekhona nokuthi lokho kungenza kanjani kuthinte ukuhamba kwakho komsebenzi. Bheka okuthile okwenza izinqubo zibe lula; kulula ukuthi wonke umuntu ayisebenzise; ixhuma kubasebenzi abasebenza kude abanzi futhi inikeze izinhlelo zokusebenza nezici ezinikeza inani nokuxhumana okunenjongo ngokwengeziwe.
Landela imibuzo ongazindla ngayo:
• Yiziphi izici zokuphepha ezifakiwe?
• Bangaki ababambiqhaza abahlaliswayo?
• Ingabe kukhona ukwesekwa kwamakhasimende?
• Yiziphi izici ezifakiwe? Ingabe kukhona okurekhodiwe? Ukwabelana ngesikrini? Izifingqo?
• Sinjani isipiliyoni seselula? Ingabe kukhona uhlelo lokusebenza?
Ngokuhlanganisa zombili izingcingo zenkomfa kanye umhlangano wevidiyo ezinsukwini zakho zansuku zonke: kusuka emihlanganweni yangaphakathi, kuya kokugibela umsebenzi nokuqhubeka nokufunda, kuya imali ebonakalayo futhi nokuningi, kuyacaca ukuthi ukuze kuhambisane nezikhathi, amafemu ezomthetho kufanele akwamukele ukuya kwidijithali.
Ukunikezwa okuku-inthanethi kuvula iminyango yamabhizinisi amaningi, ukukhiqiza nokwethembana okuthuthukile nokufinyeleleka namakhasimende. Ukuxhumana okuphezulu kwenza indima yawo wonke umuntu - yehlukane noma iyonke - isebenze kangcono.
Vumela iCallbridge inikeze inkampani yakho yezomthetho umhlangano osezingeni eliphakeme owakha isiko elinamandla lokuxhumana ngaphakathi kwethimba lakho kanye nehhovisi ngenkathi kukhanya indlela yokuphatha nokunakekela ubudlelwane bamakhasimende.
Ukunikeza inkundla yezokuxhumana enezindlela ezimbili ukukhuthaza ukuxhumana okucacile nokufingqiwe ngaphakathi nangaphandle kwegumbi lenkantolo kuqala ngobuchwepheshe obuklanyelwe ukuvala igebe phakathi kwemihlangano ebibanjelwa mathupha naku-inthanethi.
Isudi yeCallbridge yezinsizakalo zedijithali isebenza ku:
- Gcina abasebenzi namakhasimende benolwazi ngokudluliswa okulula nokutholakala kolwazi
- Gcina ukuxhumana okuyimfihlo nokuphephile ngaso sonke isikhathi
- Lula futhi uxhumane nezici ezifana Ukubhalwa kwe-AI, Ukuqoshwa Kwemihlangano futhi Ukwabelana Ngesikrini ezithuthukisa umkhiqizo, ukusebenza kahle kanye nokubamba iqhaza
- Khuthaza isikhathi esithe xaxa sobuso ngesikhathi sangempela ngomhlangano wevidiyo nekhwalithi ephezulu
- Futhi nokuningi!
Thola ukuthi izixazululo zezingxoxo zevidiyo zeCallbridge zinganikeza kanjani inkampani yakho ithuba lokuncintisana ngokusebenzisa umsebenzi owenziwayo nokuthi amaklayenti anakekelwa kanjani.
