Ukuxhumana kwebhizinisi eliyinkimbinkimbi ngomqondo wamabhizinisi amancane
(Ottawa, e-Ontario - Juni 26, 2006) i-iotum imemezele namuhla ukuthi i-Versature, umhlinzeki wesevisi ophethwe wezokuxhumana ze-Business Class Voice over IP (VoIP) zemakethe yamabhizinisi amancane naphakathi (SMB) izonikeza i-iotum kumakhasimende ayo akhulayo ebhizinisini. Kamuva kulo nyaka i-iotum izoba yisici esijwayelekile ngaphakathi kwe-Versature Business Communication Services suite.
Injini Yokubaluleka kwe-iotum iyinkundla yokuqala emhlabeni yokuhlola ngokukhalipha ukuhlobana kwanoma iyiphi ikholi, bese ihambisa ngokuzenzakalela leyo kholi iye ocingweni olufanele kakhulu lokuya khona. iotum isiza ukubeka phambili izingcingo ezingenayo ezibalulekile kwabanye ezingalinda, ngokuya ngokuthi ngubani ofonayo nokuthi wenzani njengamanje.
Ngokungafani nezinsizakalo ezidayiswa kabanzi zomugqa owodwa we-PSTN kanye nezinsizakalo zebanga lomthengi zeVoIP ezitholakalayo kule minyaka embalwa edlule, abasebenzisi bebhizinisi lakwaVersature bazoba phakathi kwabokuqala ukuzwa ukuphathwa kwezingcingo ezithuthukile ngokususelwa kuzinto abazibeka phambili kanye nomongo osuselwa kukhalenda labo, incwadi yamakheli kanye nesimo sobukhona .
"Ukwengeza i-iotum's Relevance Engine njengesici esijwayelekile ekunikezeni kwethu ngezinsizakalo kusho ukuthi siyakwazi ukunweba ukuhola kwethu ekuhlinzekeni insizakalo ehluke kakhulu yeVoIP kochwepheshe beselula, amakhasimende amabhizinisi amancane naphakathi," kusho uPaul Emond, uMongameli we-Versature. "Manje nge-iotum, sibeka umgoqo ophakeme kakhulu kulokho okungaba yisevisi yeVoIP. ”
I-Versature iletha zonke izici zohlelo lwebhizinisi lendabuko - futhi ikuvumela ukuthi uhlanganise ucingo, ifeksi, i-imeyili, ukuthumela imiyalezo ngokushesha, ubukhona kanye namathuluzi wokubambisana ukuze ahambisane nezidingo zebhizinisi lakho. Kumanje ukubeka ibha phezulu nge-'Click to Dial ', ukuhlanganiswa kwe-Microsoft Outlook kanye nokwesekwa kweTreo / Blackberry, amakhasimende we-Versature manje azokwazi ukufinyelela kolunye lwezinhlelo zokuphatha izingcingo ezihlakaniphe kakhulu emhlabeni.
"I-Versature imele uhlobo olusha lwe-'Voice 2.0 'njengomhlinzeki wesevisi ophethwe osekhulise ngaphezu kwemizuzu enentengo ephansi," kusho uDkt Howard Thaw, ongumsunguli kanye no-Chief Operating Officer we-iotum. "Ngokugxila kwabo ezinhlelweni zokuxhumana ezithuthukile, kanye ne-'No Hardware yabo, No Hassle 'mantra, i-Versature ingumlingani ofanele we-iotum.”
"Njengoba amabhizinisi angaphezu kwamakhulu ayisithupha ayisithupha kuya kwaphakathi (SMBs) eNyakatho Melika aqala ukubona izinzuzo ze-IP telephony ephethwe futhi yamukela lezi zinsizakalo, bafuna nokulawula ukulawula ukuxhumana kwabo," kuphawula uLynda Starr, umhlaziyi omkhulu eFrost naseSullivan. “Okusemqoka kakhulu kulaba basebenzisi ukukhuphuka kokutholakala kwabasebenzi kumakhasimende kanye nokutholakala kwabasebenza nabo ngenkathi begcina umkhiqizo futhi begcina izindleko zibhekiwe. Usuku ngalunye izinkampani eziningi zisebenzisa i-IP nezinhlelo zokusebenza ezifana ne-iotum's Relevance Engine ukulandelela nokuxhuma kubasebenzi ngokuya ngolwazi olukhona, imithetho yenqubomgomo yokubeka phambili izingcingo, isikhathi sosuku, izilungiselelo zokungithola / zokungilandela, njll. ”
Mayelana ne-Versature
Isekelwe e-Ottawa, i-Versature ingumhlinzeki kazwelonke wezixazululo ezintsha zokuxhumana zebhizinisi zeVoIP kochwepheshe bezingcingo, amakhasimende amabhizinisi amancane naphakathi eCanada.
Amabhizinisi amancane njengomuntu oyedwa kanye nabasebenzi abalinganiselwa ku-100 bathuthela eVerature ukujabulela izinzuzo zezindleko eziphansi, insizakalo engenakekelwa nokunakekelwa kokukhula ngezinsizakalo zabo zokuxhumana ngocingo.
MAYELANA IOTUM
Eyasungulwa ngo-2003, i-Iotum inikeza izinsizakalo zokuxhumana zesoftware-njenge-service kanye nezixazululo zokucabanga phambili, amabhizinisi abheka phambili futhi aqhubekela phambili nabantu ngabanye. Ukuvuselelwa kwethu kwemikhiqizo kwakamuva eCallbridge kufaka phakathi umsizi wokuqala we-Artificial Intelligence Assistant nezici ze-Smart Search zamabhizinisi ezingeni lebhizinisi.
