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How to Avoid the Conference Call Security Nightmare

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It’s the nightmare scenario – a competitor has been secretly listening in to your call, and now they know all the details of your plans. Sound far-fetched? Not really. It happens more often than you might think, and it’s one of the very real downsides of a virtual meeting as compared to an in-person meeting. I know of one law firm that routinely has every participant hang up and re-dial into the conference call bridge when they become suspicious that there might be an unwanted participant on the line.

Conventional wisdom treats conference call security like website security – make sure that unwanted attendees can’t get on the line by changing your moderator codes, doing roll calls for attendees, having participants announce themselves, changing the conference call dial-in number, and so on. But what if there was a better way?

Well, there is.
In-person meetings are more secure than on-the-phone meetings simply because of the fact that you can see who the person is that you’re meeting with. With conference call services that have a web dashboard – like Callbridge – you can do the same thing. You can see who it is that’s attending your call, by associating a name and a face with that person. Moreover, you have the option of sending out a unique new personal PIN code for each participant on each call. You don’t have to worry about less security conscious participants passing around confidential PIN codes, or re-using the PIN code from one week to the next. With Callbridge, security is automatic.

So next time you jump on a conference call, give yourself the peace of mind of knowing who’s on the call with you. Make your meeting a Callbridge meeting.

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Picture of Dora Bloom

Dora Bloom

Dora is a seasoned marketing professional and content creator who is enthusiastic about the tech space, specifically SaaS and UCaaS.

Dora began her career in experiential marketing gaining unparalleled hands-on experience with customers and prospects which now attributes to her customer-centric mantra. Dora takes a traditional approach to marketing, creating compelling brand stories and general content.

She is a big believer in Marshall McLuhan’s “The Medium is the Message” which is why she often accompanies her blog posts with multiple mediums ensuring her readers are compelled and stimulated from start to finish.

Her original and published work can be seen on: FreeConference.com, Callbridge.com, and TalkShoe.com.

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